Our Commitment
Health Guarantee
We stand behind every kitten we place. Our health guarantee reflects our commitment to the cats we breed and the families who welcome them.
At Southern Grace OK, the health and well-being of our kittens are extremely important to us. We take pride in raising healthy, well-socialized kittens and providing families with clear information about their care. Our two-year genetic health guarantee covers qualifying serious congenital or hereditary conditions that significantly affect a kitten's health or quality of life, subject to our written purchase agreement.
The Guarantee
Two-Year Genetic Health Guarantee
Our two-year genetic health guarantee covers qualifying serious congenital or hereditary conditions that significantly affect a kitten's health or quality of life, subject to our written purchase agreement.
This guarantee is not an all-inclusive health insurance policy and does not cover routine illnesses, veterinary expenses, or conditions unrelated to qualifying congenital or hereditary defects.
What Is Not Covered
Parasites & Fungal Infections
Fleas, ticks, ear mites, intestinal worms, Giardia, coccidia, ringworm, and other internal or external parasites and common fungal conditions.
Respiratory Illnesses & Eye Infections
Upper respiratory infections, feline herpesvirus, calicivirus, conjunctivitis, sneezing, nasal discharge, watery eyes, and other common respiratory and eye conditions.
Feline Infectious Peritonitis (FIP)
FIP is specifically excluded from our two-year congenital and hereditary health guarantee.
Communicable Diseases
Feline leukemia (FeLV), feline immunodeficiency virus (FIV), and other infectious or communicable diseases acquired after transfer.
Digestive Issues & Stress-Related Illnesses
Diarrhea, vomiting, constipation, appetite changes, digestive upset, and other temporary conditions associated with travel, stress, food changes, parasites, or adjustment to a new home.
Allergies & Food Sensitivities
Food allergies, environmental allergies, food intolerances, sensitivities, and allergies experienced by members of the buyer's household.
Minor, Cosmetic & Dental Conditions
Minor umbilical hernias, retained baby teeth, minor bite abnormalities, tail kinks, cosmetic differences, routine dental conditions, changes in coat or eye color, or differences in adult size, weight, or appearance.
Behavioral & Reproductive Conditions
Temperament changes, behavioral concerns, litter box habits, compatibility with other animals, fertility, infertility, and breeding ability. Pet-only kittens are not guaranteed for reproduction.
Injuries, Accidents & Environmental Conditions
Illnesses or injuries caused by accidents, falls, trauma, poisoning, toxic substances, unsafe environments, improper handling, or exposure to other animals after leaving our care.
Improper Care or Failure to Follow Instructions
Conditions caused or worsened by neglect, improper nutrition, unsanitary conditions, inadequate veterinary care, prohibited outdoor roaming, or failure to follow our written care instructions.
Routine Veterinary & Medical Expenses
The buyer is responsible for veterinary examinations, vaccinations, medications, parasite prevention, diagnostic testing, emergency treatment, hospitalization, surgery, transportation, and other veterinary expenses unless otherwise agreed in writing.
Conditions Not Established as Hereditary or Congenital
Minor or treatable conditions, illnesses acquired after transfer, and deaths unrelated to qualifying congenital or hereditary disease. Claims must be supported by appropriate veterinary documentation.
What Is Covered
What Our Two-Year Genetic Health Guarantee Covers
We provide a two-year congenital and hereditary health guarantee covering qualifying serious genetic disorders, inherited medical conditions, and congenital defects that significantly affect a kitten's health, normal bodily function, or quality of life. Our guarantee is designed to provide protection against serious medical conditions that originate from inherited genetic factors or are present from birth, subject to the terms of our written purchase agreement. The following are examples of conditions that may qualify for coverage when appropriately diagnosed and medically established as congenital or hereditary.
Hereditary and Congenital Heart Disease
Our guarantee covers qualifying serious hereditary or congenital heart conditions that substantially affect the cat's cardiac function, health, or life expectancy.
Hypertrophic Cardiomyopathy (HCM)
HCM is a disease in which the heart muscle becomes abnormally thickened. In severe cases, it can interfere with normal heart function and lead to heart failure, blood clots, or other life-threatening complications. HCM may qualify for coverage when a veterinary cardiologist or appropriate diagnostic testing confirms a serious condition and supports a hereditary basis.
Congenital Structural Heart Defects
Serious structural abnormalities present from birth may qualify, including Ventricular Septal Defect (VSD), Atrial Septal Defect (ASD), Patent Ductus Arteriosus (PDA), and other significant congenital cardiac malformations that interfere with normal heart function.
Coverage Requirements
A veterinary cardiologist's evaluation, echocardiogram, or other appropriate diagnostic evidence may be required. Heart murmurs alone do not automatically qualify, as some are temporary or medically insignificant.
Hereditary and Congenital Kidney Disease
Qualifying serious inherited or congenital disorders affecting kidney development or function are included.
Polycystic Kidney Disease (PKD)
PKD is a condition characterized by fluid-filled cysts in the kidneys. In affected cats, these cysts may interfere with normal kidney function and potentially lead to kidney disease. PKD may qualify when appropriate genetic testing, ultrasound examinations, or other veterinary diagnostics establish a serious hereditary condition.
Other Congenital Kidney Abnormalities
Coverage may include severe abnormalities in kidney development or function that are present from birth and significantly affect the cat's health.
Coverage Requirements
Veterinary documentation must establish that the condition is congenital or hereditary rather than acquired through infection, toxins, injury, aging, or other outside causes.
Congenital Liver Disorders
Serious congenital or hereditary abnormalities affecting liver development and function may qualify for coverage.
Congenital Portosystemic Shunt
A portosystemic shunt is an abnormal blood vessel that allows blood to bypass the liver rather than being properly filtered. In serious cases, this can result in neurological symptoms, impaired growth, toxin accumulation, and other significant medical complications.
Other Severe Congenital Liver Abnormalities
Additional severe congenital liver abnormalities may qualify when appropriate diagnostic evidence establishes that they originated at birth or through inherited factors.
Coverage Requirements
Diagnosis must be supported by a licensed veterinarian through appropriate laboratory testing, imaging, or specialist evaluation.
Hereditary Neurological Disorders
Qualifying serious genetic or congenital conditions affecting the brain, spinal cord, nerves, or neurological function may be covered.
Inherited Neurological Diseases
Serious inherited neurological diseases that impair normal movement or coordination, congenital abnormalities of the brain or spinal cord that substantially affect everyday function, and severe hereditary disorders resulting in progressive neurological deterioration.
Congenital Neurological Defects
Other medically confirmed congenital neurological defects that significantly affect the cat's quality of life.
Coverage Requirements
The condition must be medically established as congenital or hereditary. Neurological problems caused by infections, accidents, injuries, poisoning, or environmental exposure are not covered under the genetic guarantee.
Congenital Skeletal and Musculoskeletal Disorders
Our guarantee includes qualifying serious congenital or hereditary defects affecting the bones, joints, or musculoskeletal system.
Severe Hip Dysplasia
Hip dysplasia occurs when the hip joint develops abnormally, potentially resulting in instability, pain, difficulty walking, or progressive joint damage. Severe hip dysplasia may qualify when veterinary testing supports a congenital or hereditary basis and the condition significantly impairs normal mobility or quality of life.
Serious Congenital Skeletal Malformations
Significant abnormalities present from birth that interfere with normal movement, posture, or skeletal function may qualify.
Hereditary Musculoskeletal Disorders
Other severe inherited conditions affecting normal muscular or skeletal development may be considered when they significantly impair the cat's health.
Coverage Requirements
Minor anatomical variations or cosmetic differences are not covered. The condition must cause substantial functional impairment and be medically established as congenital or hereditary rather than resulting from trauma, nutrition, or improper care.
Other Serious Congenital or Hereditary Conditions
We recognize that not every genetic or congenital condition can be listed individually. Our guarantee may also cover other serious hereditary disorders or congenital defects when all of the following requirements are met.
Eligibility Requirements
The condition is diagnosed by a licensed veterinarian; appropriate diagnostic evidence supports its congenital or hereditary origin; the condition substantially affects normal health, bodily function, or quality of life; the condition is not specifically excluded under the purchase agreement; and all applicable guarantee requirements have been satisfied.
Coverage Requirements
Each claim is evaluated according to the individual cat's diagnosis, supporting medical evidence, and the terms of the signed agreement.
Health at the Time of Transfer
Every kitten leaves Southern Grace OK with a health history and veterinary records reflecting the care provided before placement. To the best of our knowledge, kittens are healthy at the time they leave our care.
Required 48-Hour Veterinary Examination
The buyer must arrange for the kitten to be examined by a licensed veterinarian within 48 hours of receiving the kitten. If this examination identifies a serious illness, medical condition, or abnormality believed to have existed before transfer, the buyer must notify us promptly and provide written veterinary documentation. These situations are reviewed under the separate health-at-transfer provisions of our purchase agreement and are not automatically considered claims under the two-year genetic guarantee.
Eligibility
Requirements for Genetic Health Guarantee Coverage
To qualify for protection under our two-year guarantee, the following conditions must be satisfied.
Qualifying Diagnosis
A serious congenital or hereditary disease or defect must be diagnosed within the applicable guarantee period specified in the signed agreement.
Medical Documentation
Written records from a licensed veterinarian must establish the diagnosis and provide supporting evidence of its congenital or hereditary origin.
Severity
The condition must significantly affect the cat's health, normal function, or quality of life.
Appropriate Care
The buyer must have provided proper nutrition, safe housing, routine veterinary care, and necessary medical treatment.
Compliance
The buyer must have followed the material requirements of the purchase agreement, including the initial veterinary examination.
Verification
Southern Grace OK may request diagnostic imaging, laboratory results, veterinary records, specialist evaluations, or a second professional opinion before approving a claim.
A positive genetic screening result, minor abnormality, suspected diagnosis, or diagnosis without sufficient supporting evidence does not automatically qualify for replacement.
What Happens If a Covered Genetic Condition Is Confirmed?
If a serious congenital or hereditary condition is verified and the claim meets the terms of our purchase agreement, Southern Grace OK will provide a replacement kitten of comparable value when available, unless another remedy is expressly agreed upon in writing. Replacement kittens are subject to availability. A specific timeline, color, sex, or litter is not guaranteed. This genetic health guarantee does not constitute a cash-refund policy or veterinary-expense reimbursement program.
Veterinary Standards
Required Veterinary Examination
Each kitten must be examined by a licensed veterinarian within 48 hours of arriving in its new home. Any serious medical concern believed to have been present before transfer must be reported promptly with written veterinary documentation. These concerns are reviewed under the initial health-at-transfer provisions of the purchase agreement. Failure to complete the required examination may affect guarantee coverage.
Exam Window
Within 48 hours of the kitten arriving in its new home.
Pre-Transfer Concerns
Must be reported promptly with written veterinary documentation.
Failure to Examine
May affect guarantee coverage.
Veterinary Records
Provided to the new owner at the time of placement.
Spay & Neuter Policy
All kittens from Southern Grace OK go home spayed or neutered. This is not negotiable and is not a limitation — it is a commitment to the long-term health of the cat and to responsible breeding practices. No breeding rights are offered or implied. Devon Rex kittens are placed as companions only, without exception.
Documentation
Health Guarantee Claims
Any claim involving a qualifying congenital or hereditary condition requires veterinary records and supporting diagnostic evidence. We reserve the right to request an additional veterinary opinion. For an approved claim, the remedy is a replacement kitten of comparable value when available, unless otherwise agreed in writing. Veterinary expenses are not reimbursed under this guarantee. Excluded conditions do not qualify for a refund, replacement kitten, reimbursement, or other compensation under the genetic health guarantee, except where required by applicable law. Our full written purchase agreement governs the specific terms, conditions, exclusions, and remedies of each kitten's health guarantee.
Have Questions?
We encourage all prospective buyers to read the full purchase agreement before placing a deposit. If you have questions about any of the terms, please reach out before committing — we are happy to discuss.
Ask a QuestionOur Commitment to Our Families
We believe responsible breeding extends beyond the day a kitten goes home. Our goal is to provide families with healthy, loving companions, clear communication, realistic expectations, and ongoing support. Every kitten is an important part of our cattery, and we remain committed to supporting our families throughout their cat's lifetime. Please review the complete written health guarantee and purchase agreement before reserving a kitten. The signed agreement establishes the applicable coverage period, eligibility requirements, exclusions, and remedies.